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Tuesday, November 19
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4:00 - 8:00 pm
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Registration |
Westin Lobby |
|
| 9:00pm - 1:00 am |
Hospitality Suite |
Waterplace I and II |
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Wednesday, November 20
|
| 7:00 am - 6:00 pm |
Registration |
Westin Lobby |
|
8:30 am - noon
|
Tutorials |
Providence I/IV
Providence II/III
Newport/Wash.
Bristol/Kent |
Introduction to DreamWeaver
Training Students for the Help Desk
Management for the Accidental Manager
Leveraging the Power of Work Teams for Successful Information Technology
Projects |
10:00 am - 11:00 am
|
Break
|
Providence Gallery |
|
| Noon - 6:00 pm |
Email Room |
Ballroom D |
|
| 1:00 pm - 4:30 pm |
Tutorials |
Providence I/IV
Providence II/III
Newport/Wash.
Bristol/Kent |
Designing an Accessible Online Campus
Planning and Processes for the Development of High-Quality Training
Materials
Web Development with ImageReady
Using FileMaker and the Web to Post and Collect Information from Forms and
Surveys |
| 1:00 pm - 4:00 pm |
Board Meeting |
Blackstone Room |
|
| 2:00 pm - 3:00 pm |
Break |
Providence Gallery |
|
| 3:00 pm |
5K Fun Run |
Registration Desk |
|
| 5:00 - 6:00 pm |
First Timer's Orientation |
Newport/Washington |
All first time attendees are welcome to attend, or anyone
who would like to learn more about SIGUCCS and this conference |
| 5:00 - 6:00 pm |
Session Chair Orientation |
Bristol/Kent |
Session chairs and panel moderators should plan to
attend. |
| 6:00 - 8:00 pm |
Sweatshirt Reception |
IMAX Theatre |
The IMAX Theatre is located in the Mall next to the
Westin hotel. |
| 8:00 pm - 1:00 am |
Hospitality Suite |
Waterplace I and II |
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Thursday, November 21
|
| 7:00 am - 6:00 pm |
Registration
|
RICC |
|
| 7:00 am - 8:30 am |
Speaker's Breakfast |
Room 554 |
By invitation only |
| 7:00 am - 8:30 am |
International Breakfast |
Room 554 |
By invitation only |
| 7:00 am - 8:30 am |
Continental Breakfast |
Rotunda |
|
| 7:00 am - 6:00 pm |
Speaker Prep Room |
Ballroom E |
Preparation room for speakers
|
| 7:00 am - 9:00 pm |
Email Room |
Ballroom D |
|
| 8:30 am - 10:00 am |
Opening Plenary |
Ballroom B & C |
Conference Welcome
Penny Crane Award and Hall of Fame Inductions
Keynote Speaker
Brian Hawkins
President of EDUCAUSE
|
| 10:00 am - 10:30 am |
Break |
RICC Lobby |
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Thursday
10:30 am - noon
|
Technology Session Chair:
Mark Mastin,
Baylor University |
SS Rhode Island |
One User, One Password: Integrating
Unix Accounts and Active Directory
David Blezard, University of New
Hampshire ***
Jerry Marceau, University of New Hampshire
80 attendees - 21 evaluations
|
Automating Access to Computing
Services
Morris Weinstock-Blair, Penn State
****
80 attendees - 19 evaluations
|
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Management
Moderator:
Glenda Moum,
University of Missouri-Columbia
|
SS New Hampshire |
Panel: Setting a Course for
Service (Centralized, Decentralized or ...)
Wayne Brown, Heald College ***
Kathleen Cummings, Tufts University
Susan Grajek, Yale School of Medicine **
90 attendees
|
|
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Customer
Support
Session Chair:
Brian Sierkowski,
Indiana University
|
SS Vermont |
Navigating New Waters: A Proposal for Dealing
with Emerging Technology
William Goveia, Indiana University School of
Education ****
Carol Rhodes, Indiana University School of Education
133 attendees - 90 evaluations
|
Adventures in XSC: Our Six-Week Countdown
to Extended Service Coverage
Jeffrey Lane, New York University ****
Annette Cutino, New York University
Marilyn McMillan, New York University
129 attendees
|
|
|
Faculty Development
Session Chair:
Dallas Jensen,
University of Colorado Health Sciences Center
|
SS Massachusetts |
Beyond Familiar Shore: Faculty
Teaching with Technology
JoAnn Ullery, South Dakota State University
**
42 attendees - 32 evaluations
|
Telelectures on the fly -- TeleTaSK (TeleTeaching
anywhere Solution Kit)
Volker Schillings, University
of Trier ***
40 attendees - 32 evaluations
|
|
Noon - 1:30 pm
|
Lunch
|
Ballroom A |
|
Thursday
1:30 pm - 3:00 pm
|
WWW
Session Chair:
Cathy Cooper,
Bryn Mawr College
|
SS Rhode Island |
Workshop: Redesigning
a Large and Complex Website: How to Begin, and a Method for Success
Elaine Chou, College
of William and Mary **
75 attendees - 39 evaluations
|
|
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Training & Doc
Session Chair:
Carol
Peddie,
Middlebury College |
SS New Hampshire |
TechKnowledge: Efficiently
and cost-effectively Supporting Users
Amy Reeter, University
of Missouri-Columbia ****
Todd Krupa, University of Missouri-Columbia
80 attendees - 43 evaluations
|
From Dated to Dynamic:
Campus Newsletter Unfolds as Web Service
Deb Wentorf, Rensselaer
Polytechnic Institute **
Kevin Bishop, Rensselaer Polytechnic
Institute
Arlen Johnson, Rensselaer Polytechnic
Institute
71 attendees - 41 evaluations
|
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Customer Support
Moderator:
Jen Whiting,
Princeton
|
SS Vermont |
Panel: Transforming Your
Helpdesk
Alison Cruess, University of
North Florida ***
Dianne Brotherson, Iowa State University
****
Matthew Link, Oklahoma State University
****
151 attendees
|
|
|
Faculty Development
Session Chair
Lorna Olsen,
North Dakota
State University |
SS Massachusetts |
Faculty Training Initiative at
the Indiana University School of Education: a
Participative Effort
Carol Rhodes, Indiana University School
of Education ****
William Goveia, Indiana University School
of Education
35 attendees - 24 evaluations
|
Instituting an Institute:
GoForIt
Mike Giordano, University of New
Hampshire ***
30 attendees - 22 evaluations
|
|
3:00 pm - 3:30 pm
|
Break
|
RICC
Lobby |
|
Thursday
3:30 pm - 5:00 pm
|
Technology
Session Chair:
Gail Farally-Semerad,
St. Joseph’s University |
SS Rhode Island |
A Model for
High-Performance/High-Availability Email Clusters
Wyman Miles
, Rice University **
48 attendees - 23 evaluations
|
Building
and Supporting a Massive Data Storage Infrastructure for the Masses
Anurag Shankar
, Indiana University ****
Gustav Meglicki,
Indiana University
Jeff Russ, Indiana
University
Haichuan Yang, Indiana
University
Chris Garrison, Indiana
University
43 attendees - 29 evaluations
|
|
|
Training & Doc
Moderator:
Cynthia Grainger Lee,
Wellesley
|
SS New
Hampshire |
Panel:
Three Courses for Smooth Sailing on the Training Ship
Kay McClintock
, Marywood University **
Leslie Barden,
National Institutes of Health ***
Jason Hay, Baycrest
Centre
51 attendees
|
|
|
Customer Support
Session Chair:
Parrish Nnambi,
University of California, San Diego
|
SS Vermont |
Help Desk Support:
To Be or Not To Be Eligible
Rachel Niedzwiecki
, Princeton University **
Macauley Peterson, Princeton
University
132 attendees - 50 evaluations
|
One Size Does
Not Fit All: Customizing Support in a Complex Academic Environment
Charles Powell
, Yale University **
Philip Long, Yale University
Edward Kairiss, Yale University
Ann Green, Yale University
Jonathan Lizee, Yale University
119 attendees - 33 evaluations
|
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Faculty
Development/WWW
Moderator:
William Goveia, Indiana University
|
SS Massachusetts |
Panel: Charting
the Course: Course Management
Allan Jones,
South Dakota State University **
Melissa Diers, University
of Nebraska Medical Center **
Craig Kapp, The College
of New Jersey **
Harald Sack, University
of Trier ***
26 attendees
|
|
5:00 pm - 6:00 pm
|
Birds of a Feather
|
SS Rhode
Island
SS New Hampshire
SS Vermont
SS Massachusetts |
|
Thursday
5:30 pm - 7:00 pm
|
Poster Sessions
|
RICC
Rotunda |
Poster Session Presentations
|
|
9:00 pm - 10:00 pm |
Ice Cream Reception |
Waterplace
I and II |
|
|
9:00 pm - 1:00 am |
Hospitality Suite |
Waterplace
I and II |
|
| |
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Friday, November 22
|
|
7:00 am - 6:00 pm |
Registration |
RICC |
|
|
7:00 am - 6:00 pm |
Email Room |
Ballroom D |
|
|
7:00 am - 6:00 pm |
Speaker Prep Room |
Ballroom E |
Preparation room
for speakers
|
|
7:00 am - 8:30 am |
Speaker's Breakfast |
554 |
By invitation only |
|
7:00 am - 8:30 am |
Continental
Breakfast |
Rotunda |
|
8:30 am - 10:00 am
|
Plenary Session
|
Ballroom B & C |
Competition Awards Presentation
Keynote Speaker
David Pogue
New York Times Technology Columnist and author
|
10:00 am - 10:30 am
|
Break
|
RICC Lobby |
|
Friday
10:30 am - noon
|
Faculty Development
Session Chair:
Allan Jones,
South Dakota State University |
SS Rhode
Island |
What
Kind of Support Do They Need? An Instructional Designer's Experience
in Faculty and Student Support for Online Courses
Grace
Chiang , Lehigh University **
50 attendees - 39
evaluations
|
Enhancing Support and Learning Services for Instructors and Students
Who Engage in Course-Related Multimedia and Web Projects
Sheree
Kornkven, North Dakota State University ***
Nancy Lilleberg
, North Dakota State University ***
50 attendees - 59
evaluations (* - some
evaluations were per
speaker??)
|
|
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Customer Support
Moderator:
Lorna Olsen,
North Dakota State University
|
SS New
Hampshire |
Panel:
User Support: Then and Now
Susan Grajek
, Yale School of Medicine **
Chip Rondot, Indiana
University ****
John Samuel, Indiana
University ****
85 attendees
|
|
|
Management
Session Chair:
Dallas Jensen,
University of Colorado Health
Sciences Center
|
SS
Vermont |
Invert Your Training Program: Have Applicants Train Themselves Before
You Hire
Scott
Harrigan, University at Buffalo ****
48 attendees - 43
evaluations
|
Technology as the New Liberal Art: The DePauw University Approach to
Pervasive Information Fluency
Carol Smith, DePauw University **
Dennis Trinkle
, DePauw University
Lynda S.
Latta, DePauw University
Josh Wilson
, DePauw University
49 attendees - 31
evaluations
|
|
|
Technology
Moderator:
Brian Gardner,
Drew University
|
SS Massachusetts |
Panel: Lab Management
Nicholas Dahlman, Amhert College *
Chris Jones
, University of Oregon ****
Toni Sparks
, Louisiana State University ****
Bert Valenzuela
, Arizona State University - East Campus **
John Wilson
, Oklahoma State University
85 attendees
|
|
Noon - 1:30
|
Lunch
|
Ballroom A |
|
Friday
1:30 - 3:30
|
Technology
Session Chair:
Dianne
Brotherson,
Iowa State
University |
SS Rhode
Island |
|
Utilizing Complementary Know-How: Advanced Fine Arts meeting Information
Technology to provide a Virtual University for artists - students and
alumni * Replaced with:
Own your own color print shop for fun and (a small)
profit
Chris Jones
??
attendees
- 9
evaluations
|
LSE for you: Secure Interaction with Personalized Information for Students
and Staff Delivered via the WWW
Katherine Forbes-Pitt, London School of Economics
16
attendees
- 9
evaluations
|
|
|
WWW
Moderator:
Brian Sierkowski,
Indiana University
|
SS New
Hampshire |
Panel: Navigating the Sea of Information with Knowledge Bases
Kevin Davis, Harvard University **
Simon Kissler, Valparaiso University **
Nancy Kutner, Rensselaer Polytechnic Institute **
78
attendees
-
|
|
|
Customer
Support
Session Chair:
Lynne J. Lacy,
University of Illinois
at Urbana-Champaign
|
SS Vermont |
Repairing a Bad Reputation: It Takes More Than Good Works
Michael Yohe, Valparaiso University **
159 attendees
- 59 evaluations
|
Virtual Help Desk: Using Remote Control to Virtually Provide Onsite
Assistance
Sean Stockburger, American University ***
138
attendees - 53
evaluations
|
|
|
Management
Session Chair:
Yasemin Tunc,
Ball State
University
|
SS Massachusetts |
Benefits & Strategies of Implementing Educational Software Site
Licenses
Gordana Brouilette, University of Alberta ****
Cindy
Stewart, University of Alberta
33
attendees -
14
evaluations
|
Developing an Enterprise Information Security Policy
Jinx Walton, University of Pittsburgh ****
29
attendees
- 13
evaluations
|
|
3:00 - 3:30
|
Break
|
RICC
Lobby |
|
Friday
3:30 -
5:00
|
Technology
Session Chair:
Bronwen
Heur,
Massachusetts
Institute
of
Technology |
SS
Rhode
Island |
Smart Classrooms: Doing it Cheaply, Doing it Quickly
Michael Honeycutt, UNC Asheville **
44 attendees - 19 evaluations
|
Treat them like they have laptops
Thomas Raich, Yale School of Management *
45 attendees - 13 evaluations
|
|
|
Customer
Support
Moderator:
Rick McDonald,
South
Dakota
School of
Mines and
Technology
|
SS New
Hampshire |
Panel: Innovative Use of Student Staff
Quentin Calder, Valparaiso University **
Sarah Kanning, University of Kansas ****
Sean Stockburger, American University ***
81
attendees
|
|
|
Training
&
Doc
Session Chair:
Kristen
Dunn-Thomason,
National
Institutes
of
Health
|
SS
Vermont |
Creating a Training Program for Departmental IT Support Staff
M. Kate Webster, University of Delaware ***
Karen Kral, University of Delaware
53 attendees - 21 evaluations
|
Charting the Course: Assessing Technology Needs to Steer the Technology
Training Program
Lisa Johnson, University of Missouri-Columbia ****
- Presented by Joleen Pfefer
41 attendees - 20 evaluations
|
|
|
WWW
Session Chair:
Jeannie Kellogg
Colgate
|
SS Massachusetts |
Uncovering Visitor Expectations & Building a Web Site that Makes
Discovering IT Easy
Warren Mayer, University of Missouri-Columbia ****
Todd Krupa, University of Missouri-Columbia
40 attendees - 23 evaluations
|
Designing an online database to facilitate workshop registrations and
lab reservations
Kathy Pribbenow, The University of Kansas ****
John Nguyen, The University of Kansas
8 attendees - 4 evaluations
|
|
|
5:00 pm - 6:00 pm |
Birds of a Feather |
SS Rhode Island
SS New Hampshire
SS Vermont
SS Massachusetts |
|
6:00 pm - 11:00 pm
|
Gala Event
|
Narragansett Ballroom |
|
|
9:00 pm - 1:00 am |
Hospitality Suite
|
Waterplace I and II |
|
|
|
|
|
|
|
Saturday, November 23
|
|
7:00 am - Noon |
Registration |
RICC Lobby |
|
|
7:00 am - 9:00 am |
Email Room |
Ballroom D |
|
|
7:00 am - 9:00 am |
Speaker Prep Room |
Ballroom E |
Preparation room for speakers |
|
7:00 am - 9:00 am |
Continental Breakfast |
RICC Rotunda |
|
Saturday
9:00 - 10:30
|
Training & Doc
Session Chair:
Bonnie Alexander,
Macalester College
|
SS Rhode Island |
A New Direction: Improved Methods for Marketing Faculty and Staff Technology
Training
Linda Putman, Ball State University ***
Barbara Wills, Ball State University
43 attendees - 30 evaluations
|
Merging IT Training with Academia: Discover the New World
Joleen Pfefer, University of Missouri - Columbia ****
43 attendees - 32 evaluations
|
|
|
WWW
Moderator:
Karen McRitchie,
Grinnell College
|
SS New Hampshire |
Panel: Accomplishing Web Accessibility: ADA
Brian Sierkowski, Indiana University ****
Joe Ziskovsky, University of Nebraska Medical Center **
16 attendees
|
|
Saturday
9:00 - 10:30
|
Management
Session Chair:
Jack Esbin,
University of Toledo
|
SS Vermont |
The Way We Were: Twenty-five Years of End User Computing Support in
Higher Education
John Bucher, Oberlin College **
64 attendees - 30 evaluations
|
Why Informal IT Management Models Do Not Work
James Lackey, Oklahoma State University ****
Steve Brown, Oklahoma State University
70 attendees - 28 evaluations
|
|
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Technology
Moderator:
William Goveia,
Indiana University
|
|
