Welcome to the web site for the 2002 SIGUCCS User Services conference, Charting Bold Courses: New Worlds in User Services. The conference was held in Providence, Rhode Island, November 20 - 23 (Wednesday through Saturday, just like the 2001 conference.)

Thank you to all those who attended, and we hope that all of you will be able to make it to next year's conference in San Antonio, TX.

Some items of interest from the conference

• Slides from the closing keynote
• David Pogue's web site, our second keynote
• Pictures taken by our "official" photographer, Rick MacDonald
• Competition winners for 2002, announced in Providence

Several corporations have generously sponsored our conference. Please visit their sites to show your support.

Thank you for visiting Providence!

Pamela Vogel
Brown University