about the conference program registration hotel & travel communication awards volunteering contributors contact info home	Pre-Conference Tutorials Keynote Speakers Technical Program Birds of a Feather (BOFs) Program Information After 32 years of providing informative (and fun) conferences, SIGUCCS continues to chart and chronicle the course of technological change. Attendees of the first SIGUCCS conference (held in Chicago in 1973) most likely discussed how to manage mainframes, form centralized User Services departments, and address the needs of the research and administrative communities. With the introduction of desktop computing, training people to use computers to perform the work of the academy and managing Help Desk staff became important. Of late, conference participants learn about supporting a growing number of web-based, desktop, and hand-held digital applications despite the shrinking numbers of support staff. The conference offers pre-conference tutorials, technical sessions, keynote speakers, and "birds of a feather" sessions. Pre-Conference Tutorials Pre-conference tutorials are half-day sessions that offer participants in-depth content that focuses on management techniques, technical skills or professional development. All pre-conference tutorials require pre-registration and are not included in the conference registration fee. Before starting the registration process, review the detailed pre-conference tutorial information to make your selection. Keynote Speakers Two keynote speakers will appear at the 2004 Fall Conference, Annie Stunden and Ben Shneiderman. The Technical Program Each SIGUCCS Fall Conference provides you with the opportunity to meet new people, observe fresh perspectives on common problems, and celebrate the creative solutions that make working in university and college computing environments rewarding. The SIGUCCS Fall Conference features two and a half days of technical presentations, with keynote speakers highlighting the opening and closing plenary sessions. Technical sessions fall into one of these seven track categories: Customer Service Management World Wide Web Training and Documentation Security and Policy Faculty Development Technology Birds of a Feather Sessions (BOFs) Birds of a Feather sessions are extemporaneous opportunities for conference participants to meet informally to discuss topics of common interest. BOF sign-up sheets will be available at the Conference Information area. Individuals can create their own BOF or sign up for one that interests them. BOFs are held at the end of each day of technical sessions. Want to suggest a Birds-of-a-Feather (BOF) topic? Check out the SIGUCCS 2004 Online Forum.

Copyright © 2004 Association of Computing Machinery - SIGUCCS ACM, SIGUCCS, and their respective logos are trademarks of the Associaton for Computing Machinery, used with permission.

ACM SIGUCCS Fall 2004 Conference

Pre-Conference Tutorials Keynote Speakers
Technical Program Birds of a Feather (BOFs)

Program Information

After 32 years of providing informative (and fun) conferences, SIGUCCS continues to chart and chronicle the course of technological change. Attendees of the first SIGUCCS conference (held in Chicago in 1973) most likely discussed how to manage mainframes, form centralized User Services departments, and address the needs of the research and administrative communities. With the introduction of desktop computing, training people to use computers to perform the work of the academy and managing Help Desk staff became important. Of late, conference participants learn about supporting a growing number of web-based, desktop, and hand-held digital applications despite the shrinking numbers of support staff.

The conference offers pre-conference tutorials, technical sessions, keynote speakers, and "birds of a feather" sessions.

Pre-Conference Tutorials

Pre-conference tutorials are half-day sessions that offer participants in-depth content that focuses on management techniques, technical skills or professional development. All pre-conference tutorials require pre-registration and are not included in the conference registration fee. Before starting the registration process, review the detailed pre-conference tutorial information to make your selection.

Keynote Speakers

Two keynote speakers will appear at the 2004 Fall Conference, Annie Stunden and Ben Shneiderman.

The Technical Program

Each SIGUCCS Fall Conference provides you with the opportunity to meet new people, observe fresh perspectives on common problems, and celebrate the creative solutions that make working in university and college computing environments rewarding.

The SIGUCCS Fall Conference features two and a half days of technical presentations, with keynote speakers highlighting the opening and closing plenary sessions.

Technical sessions fall into one of these seven track categories:

Customer Service
Management
World Wide Web
Training and Documentation
Security and Policy
Faculty Development
Technology

Birds of a Feather Sessions (BOFs)

Birds of a Feather sessions are extemporaneous opportunities for conference participants to meet informally to discuss topics of common interest. BOF sign-up sheets will be available at the Conference Information area. Individuals can create their own BOF or sign up for one that interests them. BOFs are held at the end of each day of technical sessions.

Want to suggest a Birds-of-a-Feather (BOF) topic? Check out the SIGUCCS 2004 Online Forum.