The following is a list of abstracts that have been accepted for the
conference. This list is subject to change without notice.
In the spirit of the theme, communication and collaboration, the planning
committee is also developing a series of leadership discussions, LeadIT,
around ideas and topics that will help participants develop leadership
skills. This series will be discussion-based not presenter-led. Participants
should come prepared to be engaged and to ask questions. This series will
be in addition to the traditional Birds of a Feather sessions (BOFs) that
are facilitated by participants.
Please click on the name of the abstract below to read the abstract if
one is available.
| Track |
Accepted Abstract |
Customer Support
|
Building an
IT Community at Louisiana State University: Collaboration and Partnership
Strategies
|
Customer Support
|
Collaborating
Outsourcing of the IT Help Desk
|
Customer Support
|
Developing
a Service Catalog for Higher Education Information Technology Services
|
Customer Support
|
Frontline
Support At Princeton University; A Centralized and Decentralized Approach
|
Customer Support
|
If We
Build It, Will You Come?
|
Customer Support
|
Student
Consultant Achievement Program for Training and Performance Management
|
Customer Support
|
Supergeek:
Changing the Way We Interact with Students
|
Customer Support
|
The Importance
of Emotional Intelligence
|
Customer Support
|
Winning
all Around, Providing a Help Desk Service Point at the Learning Commons
|
Customer Support
|
You
Want Us to Support WHAT?!? Negotiation, Delivery and Cultivation:
The Gateway to Excellent Service Deployment
|
Instructional Support
|
A Casual
Teaching Tool for Large Size Computer Laboratories and Small Size
Seminar Classes
|
Instructional Support
|
Adobe Presenter,
Microsoft PowerPoint, and Blackboard Vista: Tools that Work Together
for Creating and Presenting Online Instructional Content
|
Instructional Support
|
After
the Class: Informal Training Support Through the Penn State Technology
Training Community
|
Instructional Support
|
Analyzing
Usage in a Large Coursecasting Service: Issues and Strategies
|
Instructional Support
|
Automated
Lecture Recording System with AVCHD Camcorder and Microserver
|
Instructional Support
|
Classrooms
in the Cloud: Adobe Connect Pro in the Penn State Learning Community
|
Instructional Support
|
Distribution
to Multiple Platforms Based on One Video Lecture Archive
|
Instructional Support
|
Implementation
of Integrated and Scalable Syllabus System
|
Instructional Support
|
Instructional
Technology Outreach and Metrics: Building a Bridge
|
Instructional Support
|
Seven
Steps to Better Deskside Manner
|
| Instructional Support |
Teaching
with Information - and Communication Technologies - Results of a Large
Scale Survey |
Instructional Support
|
The Care
and Feeding of a Moodle Campus
|
Instructional Support
|
The
Many Benefits of Cultivating a Community Among IT Staff
|
Management
|
A
Centralized Approach to A Large Student Workforce
|
Management
|
Experience
with the New ICT Educational Environment in Kyushu University
|
Management
|
Getting
iTunes U at Ithaca College Up and Running
|
Management
|
Introduction
and Management of Inter Campus Learning Assistant System for Distributed
Campus
|
Management
|
Measuring
Wireless Network Success - An Analysis of a University in Ohio
|
| Management |
Non-Technical
Keys, PII Risk Mitigation Projects |
Management
|
Pump
up the Jam! Tips and tricks to motivate you and your staff
|
Management
|
Status
of a Digital Life and Learning Community
|
Management
|
Student
Staff: A Village Philosophy
|
Management
|
Sustaining
a Student Staff Program through Collaboration and Communication
|
Management
|
Technology
Consultants—A Successful Generation of Student Staff
|
Management
|
The
Portal Project: Using Teams to Build a Portal that Organizes Resources,
Establishes an Environment Conducive to Communication and Collaboration,
and Supports Leadership and Learning
|
Poster
|
Deep
Collaboration with IT & Cops for Emergency Communications
|
Poster
|
Low TCO
and High-Speed Network Infrastructure with Virtual Technology
|
Poster
|
Proudly
ITS- Documenting the History of ITS @ UNB
|
| Poster |
Second Life and the Holodeck |
Poster
|
The
Evolution of a Flexible Classroom
|
Technology
|
Deploying
PGP Whole Disk Encryption in Mac OS X
|
Technology
|
Desktop
Data Security and Management
|
Technology
|
Greening
Your Computing Technology, the Near and Far Perspectives
|
Technology
|
Image
Baby Image, Reloaded! Automating Vista Deployment
|
Technology
|
Protecting
Intellectual Property and Sensitive Information in Academic Campuses
from Trusted Insiders: Leveraging Active Directory
|
Technology
|
RDF,
Jena, SparQL and the Semantic Web
|
Technology
|
Reduce
Pressure on Students and IT Services via Software-Vendor Programs
and Hosting
|
Technology
|
Thin
Clients: Make Them Work for You
|
Technology
|
Virtualization
of Windows Desktop Applications
|
Technology
|
Web
Based Computer Lab Imaging with Grimiore
|
Training and Documentation
|
A Wiki: One
Tool for Communication, Collaboration, and Collection of Documentation
|
Training and Documentation
|
Establishing
and Delivering Training for the Zimbra Collaboration Suite
|
Training and Documentation
|
Google
This! Using Google Apps for Collaboration and Productivity
|
| Training and Documentation |
How
to Conduct a Needs Assessment Study on Training and Documentation |
Training and Documentation
|
Information
Security Training – What Will you Communicate?
|
Training and Documentation
|
Making
Help Desk Training Interactive and Interesting for Student Technicians
|
Training and Documentation
|
Personality-Aware
Interfaces for Learning Applications
|
Training and Documentation
|
Read
All About It! Help Desk Newsletter Enlightens and Entertains Organization!
|
Training and Documentation
|
The A.R.T.
of Content Management Training
|
LeadIT Discussion
|
Exceeding
Expectations: Managing Your Staff's Performance |
LeadIT Discussion
|
Higher
Ed IT Career Paths |
LeadIT Discussion
|
How
To Talk to Your CIO – Elevator Talk |
| LeadIT Discussion |
I
Don’t Understand What You’re Saying |
| LeadIT Discussion |
If
You’re Not the Lead Dog…How’s Your View? |
| LeadIT Discussion |
Mentoring |
| LeadIT Discussion |
Recruitment
and Interviewing Skills and Strategies for Hiring Managers |
| LeadIT Discussion |
Q&A
with Jason Young |
| LeadIT Discussion |
The
One-Minute Project Manager |
| LeadIT Discussion |
What
Can the IT Department Do to Decrease Your School's Environmental Impact? |
LeadIT Discussion
|
Women
in Technology |
| DiscussIT |
Explore
the Endless Education and Collaboration Possibilities Available in
Second Life |
| DiscussIT |
Fostering
Best Practices in Teaching and Learning |
| DiscussIT |
Integrating
Online Training Into An Existing Training Program |
| DiscussIT |
Lab
Management: Aging Computers and Emerging Operating Systems |
| DiscussIT |
OS Expansion
– If Lewis and Clark Can Do It So Can We But Should We? |
| DiscussIT |
The
FISH Philosophy: Customer Service Training |
