ACM - The First Society in Computing
Special Interest Group on University and College Computing Services (SIGUCCS)
Computer Services Management Symposium
March 10, 11, and 12, 2002
Marriott Pavilion Hotel
St. Louis, Missouri
Changing Roles, Changing Rules

Session Description

Plenary Session II
Session topic: Plus Ça Change, Plus Ça Change
Session presenter: Gregory A. Jackson, University of Chicago
Format: Plenary Session
Description:
We like to think that important features of our environment remain constant even amidst the endless, chaotic change within and surrounding modern information technology. It's a pipe dream: the only two constants are change itself, and the mismatched rates of change within and outside IT. Only careful attention to core principles -- some traditional, some not -- can move us along productively.