ACM - The First Society in Computing
Special Interest Group on University and College Computing Services (SIGUCCS)
Computer Services Management Symposium
March 10, 11, and 12, 2002
Marriott Pavilion Hotel
St. Louis, Missouri

Changing Roles, Changing Rules

Session Detail

Date/Time Track Event Anticipated Coverage Session Leader(s)
Sunday, March 10, 2002
Sun 8:00 AM Tutorial
Registrants
Preconference Tutorial: Digital Certificates and Certificate Authorities
  • What are Digital Certificates?
  • How do They Work?
  • How Can My Campus Get Started?
  • Description
  • Ed Krol
  • Judith Boettcher
Sun 1:00 PM All Keynote Address: The Seven Dimensions of Change
Sun 3:30 PM I-M Managing Digital Assets
  • Presentation/Q&A
  • Cataloging and managing documents, images, web pages, etc.
  • Description
Sun 3:30 PM I-S Service in a Changing Environment
  • Kyle Barger, Lutheran Theological Seminary of Philadelphia
Sun 3:30 PM I-T Changing Technologies: What's Coming?
  • Hot new technologies
  • Cooling-down technologies
  • Description
Monday, March 11, 2002
Mon 8:30 AM All Plenary Session: Plus Ça Change, Plus Ça Change
Mon 10:30 AM II-M Stretching the IT Dollar-A Continuing Challenge
  • Facilitated discussion
  • Strategies
  • Priorities
  • Resources
  • Caveats
  • Description
Mon 10:30 AM II-S Providing Service Through Departmental Alliances
Mon 10:30 AM II-T Technology Classrooms
Mon 1:30 PM III-M Service Level Agreements: Articulating and Managing Expectations
  • Facilitated discussion
  • What is a Service Level Agreement?
  • Developing SLAs
  • Description
Mon 1:30 PM III-S Portals and Views: Web-based Access to Personal Data
  • Description
  • Personal Views
  • Intranets
  • Online student services
  • Access to administrative data
  • Lifetime e-mail accounts
  • Buy or build?
  • Web-based systems development and integration
Mon 1:30 PM III-T Wireless Networking
Mon 3:30 PM IV-M The CIO Role and Position-What are the Next Evolutionary Steps?
  • Facilitated discussion
  • Description
  • Role of CIO/CTO
  • Future of CIO/CTO
Mon 3:30 PM IV-S Assessing Changing Needs for Services
  • Description
  • Who are the stakeholders and how do we involve them?
  • Advisory Structures
  • Surveys
  • The Instant Experts
Mon 3:30 PM IV-T PDAs
  • Kiosks
  • Infra-red communication
  • Wireless communication
  • PDA-enabling applications
  • Description
Tuesday, March 12, 2002
Tue 8:30 AM V-M Managing Desktop Replacement
Tue 8:30 AM V-S Faculty Instructional Support
Tue 8:30 AM V-T Authentication
  • Kerberos
  • LDAP
  • Shibboleth
  • WebISO
  • Microsoft
  • Description
Tue 10:30 AM All Plenary: Infrastructure Is Not The Issue