ACM - The First Society in Computing
Special Interest Group on University and College Computing Services (SIGUCCS)
Computer Services Management Symposium
March 10, 11, and 12, 2002
Marriott Pavilion Hotel
St. Louis, Missouri

Changing Roles, Changing Rules

Program At A Glance

Schedule: Sat., March 09, 2002 - Tue., March 12, 2002
Saturday, March 9, 2002
Date/Time Event Management Track
Larry Haffner, Chair
Services Track
Terrie Rowe, Chair
Technology Track
Jim Bostick, Chair
7:00 PM (to 11:00 PM) Early Bird Reception Presidential Suite - 2236 West Tower
Sunday, March 10, 2002
7:30 AM Registration (to 5:00 PM) Hawthorne Landing
7:30 AM Continental Breakfast (to 9:00 AM) Hawthorne II
8:30 AM Preconference Tutorial Digital Certificates and Certificate Authorities
Hawthorne I
Presenters: Ed Krol and Judith Boettcher
12:00 Noon Lunch (on your own)
1:00 PM Opening Plenary Richard Nelson, Conference Chair; Mike Yohe, Program Chair
Hawthorne IV/V
1:30 PM Keynote Address The Seven Dimensions of Change
H. Russell Griffith
President and CEO, Datatel, Inc.
Hawthorne IV/V
3:00 PM Break Hawthorne II
3:30 PM Parallel I Managing Digital Assets
Terris Wolff, Pomona College
Hawthorne I
Service in a Changing Environment
Kyle Barger, Lutheran Theological Seminary of Philadelphia
Hawthorne III
Topic: Changing Technologies: What's Coming?
Panel of Technology Track facilitators:
Hawthorne IV
5:00 PM Birds of a Feather
(Not Track-Related)
Help Desk
Hawthorne I
PDA Support/Standards
Hawthorne III
Faculty/Staff Desktop Computer Support
Hawthorne IV
  Birds of a Feather
(Not Track-Related)
Methods/Software for Handling Course/Faculty Evaluations
To Be Determined
   
6:00 PM Reception Pavilion East Foyer
7:30 PM Dinner On the town with old and new friends
9:00 PM Night-Owl Gathering Presidential Suite - 2236 West Tower
Monday, March 11, 2002
8:00 AM Registration (to 5:00 PM) Hawthorne Landing
7:30 AM Continental Breakfast (to 9:00 AM) Hawthorne II
8:30 AM Plenary Session Plus Ça Change, Plus Ça Change Gregory A. Jackson, University of Chicago
Hawthorne IV/V
10:00 AM Break Hawthorne II
10:30 AM Parallel II Stretching the IT Dollar-A Continuing Challenge
Michael Sherer, Goshen College and
John Lateulere, Otterbein College
Hawthorne I
Providing Service Through Departmental Alliances
Bruce Vieweg, St. Louis University
Hawthorne III
Technology Classrooms
Sue Clabaugh, University of Maryland
Hawthorne IV
12:00 Noon Lunch (provided) Hawthorne II
1:30 PM Parallel III Service Level Agreements: Articulating and Managing Expectations
Susan Strong, University of Wyoming
Hawthorne I
Portals and Views: Web-based Access to Personal Data
Alfred Essa, MIT Sloan School of Management
Hawthorne III
Wireless Networking
Bill Sanders, Virginia Tech University
Hawthorne IV
3:00 PM Break Hawthorne II
3:30 PM Parallel IV The CIO Role and Position-What are the Next Evolutionary Steps?
Larry Haffner, Fairmont State College
Hawthorne I
Assessing Changing Needs for Services
James Kerlin, The Pennsylvania State University
Hawthorne III
PDAs
Kay Sommers, Virginia Commonwealth University Jane Hesler, Virginia Commonwealth University
Hawthorne IV
5:00 PM Birds of a Feather
(Not Track-Related)
CSMS 2003 Planning/Help
Jim Bostick - Program Chair
Mike Yohe - Conference Chair
Hawthorne I
Mac OS X
Hawthorne III
Small College
Hawthorne IV
  Birds of a Feather
(Not Track-Related)
Jenzabar
To Be Determined
   
6:00 PM Reception Pavilion East Foyer
7:30 PM Dinner On the town with old and new friends
9:00 PM Night-Owl Gathering Presidential Suite - 2236 West Tower
Tuesday, March 12, 2002
8:00 AM Continental Breakfast (to 9:00 AM) Hawthorne II
8:30 AM Parallel V Managing Desktop Replacement
Dana Sheppard and Russell Helm, Central Missouri
Hawthorne I
Faculty Instructional Support
Terris Wolff, Pomona College
Hawthorne III
Authentication
Kevin Morooney, Penn State University
Hawthorne IV
10:00 AM Break Hawthorne II
10:30 AM Plenary Session Infrastructure Is Not The Issue
Carole Barone
Vice President, EDUCAUSE
Hawthorne IV/V
11:30 AM Closing Session Richard Nelson, Conference Chair; Mike Yohe, Program Chair