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Using Video Podcasts Outside the Classroom

Presenters:
        Ron Nichols, University of Delaware
        Carol Anderer, University of Delaware

Many institutions are creating both audio and video podcasts of classroom lectures. Here at the University of Delaware we are using videos in many creative ways. We take the most common consulting questions that our Help Desk receives and create videos that instruct users how to solve those problems. We have found that many people can`t fully understand what to do while trying to walk them through things over the phone or by looking at a web page. Our videos complement our web pages and show people exactly what they need to do. In addition we have created the following types of videos: a series on good cybersecurity practices; Public Service Announcements that promote IT facilities on campus; an overview of what our User Services department offers; and faculty profiles on using technology. We will show how we started this venture and give details on what minimum equipment is necessary and what you might want to invest in to improve the quality of what you produce.