2017 SIGUCCS Executive Committee Election Results

The Association for Computing Machinery (ACM) has notified us of the results of our election for the SIGUCCS Executive Committee (the ‘Board’). The following people will serve as elected officers for a three year term, beginning on July 1, and ending June 30, 2020:

Chair: Laurie Fox
Vice Chair / Conference Liaison: Dan Herrick
Secretary: Kristen Dietiker
Treasurer: Lisa Brown
Information Director: Chris King
Past Chair: Mat Felthousen

Please join me in extending congratulations to those who were elected, and in thanking everyone who ran. We had a strong slate of candidates, with a remarkable depth of experience. There are appointed positions to the Board that will be announced at a later date, by the incoming Chair, Laurie Fox.

Please also join me in thanking the current Executive Committee, some of whom have served on the Board for multiple terms:

Vice Chair / Conference Liaison: Melissa Bauer
Secretary: Beth Rugg (also Professional Development Coordinator, an appointed role)
Treasurer: Allan Chen (also responsible for vendor relations)
Information Director: Laurie Fox (also responsible for the Marketing Committee, an appointed role)
Communications Awards Chair: Lisa Brown (appointed position)
Past Chair: Kelly Wainwright

This team worked on crucial issues including reinforcing the viability status for SIGUCCS as a Special Interest Group for ACM, restructuring the annual conference to reflect changing needs and market trends, expanding the professional development options, and revamping our marketing and outreach efforts. It has been my privilege to have served alongside them as Chair, and to have had the opportunity to contribute back to an organization that has meant so much to me personally and professionally for more than 20 years.


Mat Felthousen, Chair, SIGUCCS Executive Committee

Call for Proposals: Connect, Discover, Share at SIGUCCS 2017

The SIGUCCS 2017 Program Committee is pleased to announce that the SIGUCCS 2017 Call for Proposals is open. We invite you to Connect, Discover and SHARE your expertise in Seattle this October 1-4, 2017. Write a paper, display a poster, present, or participate in a panel. By contributing to SIGUCCS 2017 and sharing your knowledge and experience with colleagues, YOU help shape the conference. In addition, you can become a published author and enhance your public speaking experience.

Submit your proposal by February 17, 2017 at https://easychair.org/conferences/?conf=siguccs17

Program Tracks

The Program Committee has developed the following program tracks:

  • Help Desk and IT Service Management Track
  • Instructional Technology Track
  • Lab Management and Desktop Support Track
  • Infrastructure and Emerging Technologies Track
  • Training and Documentation Track
  • Management & Professional Development Track
  • Poster Track

Head over to the SIGUCCS 2017 conference website for details and a list of suggested topics. We’re excited to bring you an engaging program in Seattle this October 1-4, 2017, and we want you to be a part of it!

Your SIGUCCS 2017 Program Co-Chairs,

Chris Wiesemann, University of Oregon
Kristen Dietiker, Menlo College

SIGUCCS 2016 – Elements of our Logo

SIGUCCS2016_LOGO_landscape_transparent-300x148SIGUCCS 2016 promises to be a fantastic adventure in Denver this November! By now, you’ve probably been to our website and noticed the logo and other graphics created by the very talented Jean Tagliamonte from Vassar College. Let’s take a look at the different adventures depicted in the logo:

Mountain Adventure
City Adventure

Denver is a vibrant city located just east of the Rocky Mountains. The logo includes graphics of the city skyline and the breathtaking mountains nearby.


I See What You Mean

Perhaps you don’t recognize the animal in the blue square. I See What You Mean is a 40-foot-tall sculpture of a bear peering inside the Colorado Convention Center next door to our conference hotel, Embassy Suites by Hilton Denver. The bear can be seen from many of the conference spaces at the Embassy Suites!


The last square depicts a dinosaur — we will not be hunting dinosaurs at SIGUCCS 2016. According to Wikipedia, Dinosaur Ridge is “one of the world’s most famous dinosaur fossil localities”, and it’s located about 15 miles from our hotel.


The SIGUCCS 2016 Conference Committee is gearing up to deliver another exceptional program for you, and we need your help. Please consider submitting a proposal for this conference. The SIGUCCS conference is a great opportunity for professional development, and regardless of your experience presenting, you’ll find a welcoming environment.

Abstracts, a compact 150-to-250-word summary of your idea, are due February 15 and should be submitted through the link on the Conference Website: http://siguccs.org/Conference/2016/

Join our SIGUCCS Slack Team

slack_cmykThe SIGUCCS Board is piloting Slack to explore facilitating communications among SIGUCCS colleagues. Stay connected with desktop and mobile apps that are available to download from Slack’s website.

Our SIGUCCS Slack domain is: siguccs.slack.com There are already a few channels established in our domain – #general, #marketing, #academictechnology, and #random

TSlack_Mark_Webo join Slack, visit the SlackBot Invitation page hosted on our WordPress instance.

If you have any questions or suggestions regarding SIGUCCS’ use of Slack, please contact Allan Chen or Laurie Fox.

SIGUCCS 2015 Early Registration Ending Soon!

Many Hands Holding the Red Words Join Us in the Sky

Time is running out! You have one more week before the end of early registration for the SIGUCCS 2015 Conference in St. Petersburg, Florida from November 9th to 13th! Special early registration pricing ends on Monday, October 12th.

Register Now for SIGUCCS 2015

There are many reasons that you won’t want to miss this year’s SIGUCCS conference including provocative plenary speakers, presentations by your peers on current topics, networking with your colleagues, and much, muchmore! Not to mention that we will be in sunny St. Petersburg in November! 

You will also want to book your hotel room soon, as the Hilton St. Petersburg Bayfront is filling up fast!

Don’t Delay! Register Today! We can’t wait to see you in St. Pete’s!

Kelly Wainwright & Leila Shahbender
SIGUCCS 2015 Co-Chairs

2015 Communication Award Winners Announced

figurine star isolated on white

Each year ACM SIGUCCS sponsors a competition to honor the best publications, websites and promotional material produced by university and college centers.

The competition recognizes excellence in developing useful and attractive publications in a variety of media categories and provides SIGUCCS conference participants with an opportunity to review publications that may help them develop or enhance their own work. The winning entries will be displayed during SIGUCCS 2015 in St. Petersburg for perusal by the conference attendees.

Don’t delay registering to attend SIGUCCS 2015!
Early Registration Prices are available until Monday, October 12, 2015.

2015 Award Winners

Category 1: Computing Services Public Website

Best of Category
Institution: Texas A&M University
Submission Title: Texas A&M Information Technology Flagship Website
Team Members: Allison Oslund, Laura Root, Tara Guin, Lacey Baze, Ethel Vaught, Chris Siems, Gaurav Mandan, Xavier Porter, Ashley Hildebrandt, Zinat Ahmed, Stephanie Hinze

Award of Excellence
Institution: Mercer University
Submission title: Mercer IT Website
Team Members: Denise Rogers, April M. Mills, Steve Ford, Rob Saxon, Todd Sayre

Category 2. Computing Newsletter (Print or Electronic)

No award

Category 3a. Printed How-To Guides

Best of Category
Institution: Virginia Commonwealth University
Submission Title: VCU fixIT Service Brochure
Team Members: Gary Garbett, Buddy Bishop, Dan Han, Sam Kennedy, Hope Adams

Category 3b. Electronic How-To Guides (individual)

No award

Category 3c. Electronic How-To Guides (collection)

Best of Category
Institution: Texas A&M University
Submission Title: New Aggie TechList
Team Members: Allison Oslund, Tara Guin, Morgan Hampton, Xavier Porter, Chris Siems, Miles Rucker, Michael Crocker, Andrew Lyssy, Ryan Burns

Award of Excellence
Institution: Williams College
Submission Title: Berhnard Music Lab
Team Members: Trevor Murphy, Randy Matusky

Category 4a. Instructional Classroom Materials

No award

Category 4b. Printed Quick Reference Guides

Best of Category
Institution: Virginia Commonwealth University
Submission Title: VCU Information Security Collective Responsibility
Team Members: Gary Garbett, Dan Han, Hope Adams

Category 5a. General Service Promotional Materials

Best of Category
Institution: Virginia Commonwealth University
Submission Title: VCU Technology Services 2013-2014 Report
Team Members: Gary Garbett, Sam Kennedy, Hope Adams

Award of Excellence
Institution: American University
Submission Title: The Road Ahead: IT Solutions Empower Campus
Team Members: Laurie Ambach, Amy Burroughs, Terry Fernandez, Sharjil Hasan, Cathy Hubbs, Jel Montoya-Reed, Kamalika Sandell, David Swartz

Category 5b. General Service Campaign Materials

Best of Category
Institution: University of Rochester
Submission Title: UR Tech Store Rebranding
Team Members: Sara May, Will Graver, Zachary Bokuniewicz, Tianyi Wang

Category 6a. Short Promotional video/Audio

Best of Category
Institution: University of Rochester
Submission Title: Technology Overview for Incoming Students
Team Members: Will Graver, Sara May, Tianyi Wang

Category 6b. Long Promotional Video Audio

Best of Category
Institution: Cuyahoga Community College – Eastern Campus
Submission Title: Advanced Technology Classroom (ATC) Tutorial
Team Members: Eric Kuentz, Cory Molner

Category 7. Use of Social Media

Best of Category
Institution: University of Rochester
Submission Title: The Institute of Popular Music You Tube Channel
Team Members: Will Graver, John Covach

Category 8. Student Created Materials

Best of Category
Institution: Lewis and Clark College
Submission Title: IT Baby
Team Members: Bennett Ramirez, Justin Counts

Award of Excellence
Institution: Whitman College
Submission Title: Angler Phish
Team Members: Ian Floyd, Kaitlin Justin


Top Ten Reasons to Visit St. Pete, Florida in November

iStock_000012932362_SmallThe countdown to SIGUCCS continues — with ten weeks until the conference, November 9-13, 2015, aside from the beautiful weather, here is your list of top ten reasons to visit St. Petersburg, Florida in November! Register now to join us and Make Your Sun Shine! 

Top Ten Reasons to Visit St. Petersburg, FL in November:

10. TGIF – Stay after the plenary and celebrate on Friday the 13th!
9. Special events that happen while we are there!
8. Plenty of outdoor activities to enjoy the sun!
7. A variety of interesting markets to explore!
6. Catch a game with your favorite Tampa sports team! (in Tampa; 30 minutes from hotel)
5. Opportunities to attend theaters and live music!
4. Lots of ways to unplug and get back to nature!
3. Many museums to explore, including the SIGUCCS Gala happening at The Dali!
2. Being at the Beach in November!
1. And the best reason of all …. SIGUCCS 2015!
  • Visit TripAdvisor for a list of top rated restaurants in St. Pete’s
  • Uber for convenient and affordable rides around town

Register now to attend SIGUCCS 2015 and join us in St. Petersburg to Make Your Sun Shine!

Excellent Professional Development Opportunities at SIGUCCS 2015

We are pleased to offer four outstanding, half-day, professional development seminars this year at the annual SIGUCCS conference on November 9-13, 2015, in St. Petersburg, Florida.

white_beach_and_seaWith something relevant for all IT professionals, these unique seminars offered in a half-day format are an exceptional value and not only enhance your professional portfolio; but also provide you the opportunity to apply various tools or strategies to delve deeper into current issues and develop solutions that will work for you and your institution.

Don’t miss this opportunity to learn from experts —  mark your calendar and attend one of the pre-conference seminars on Monday afternoon (November 9) to invest in yourself and “Make Your Sun Shine” in 2015!

Visit the links below to review a full description of each seminar. (Pre-conference registration fee is $150 for SIGUCCS members attending the conference.) Register now!

An Introduction to Internet Law (Psst: There’s No Such Thing!)
Steven J. McDonald, General Counsel, Rhode Island School of Design

A practical orientation to the basic legal issues confronting campus IT professionals, from FERPA to copyright to contracts to the cloud, and a practical framework for dealing with them.

Leveraging the Power of Influence
Shundra White, IT Director, University of Memphis

This session is designed to assist leaders in establishing a framework for understanding and leveraging influence as a tool in motivating others to appreciate and embrace change.

The Power of When
Patrick Rhone, Partner in Gladhill Rhone, LLC

All the meetings, projects, tasks, and everything else you need to do must fit into the day, but … When?  In this interactive workshop we’ll take the fear out of engaging your calendar to create meaningful commitments and take better control of time, tasks, and projects.

Performance Management
Dave Disney

Collaborate in this interactive engagement through exercises, activities, and workshops, to enhance your skills to lead using effective strategic and financially based support and service management framework. This session will empower you with takeaways for development of a successful support and service management experience.

Find additional information including the full schedule and program details, hotel accommodations, and more on the SIGUCCS 2015 Conference website.

SIGUCCS Conference Attendance Grants – Apply now!

Would you like to attend the SIGUCCS Conference this year, but lack financial support from your institution?  You may be eligible to apply for partial suppport in the form of a Conference Attendance Grant.

siguccs_ad_FINALApplications are still being accepted through July 31, 2015. That deadline is drawing near!

Details: http://siguccs.org/grants.shtml

The purpose of the SIGUCCS Grant program is to provide partial support for individuals in institutions of higher education to participate in the annual SIGUCCS Conference. This support is funded by SIGUCCS and consists of a full registration to either the Management Symposium or the Service and Support Conference; hotel room accommodations; and registration for one half-day workshop or executive seminar.

The Awards Committee hopes to hear from you!

SIGUCCS 2015 Plenary Speakers Announced

The SIGUCCS 2015 Conference Committee recently announced Patrick Rhone as the opening speaker for the Service and Support Conference and David Rendall as the opening speaker for the Management Symposium and the closing speaker for Service and Support at the upcoming annual conference in St. Petersburg, Florida, November 913, 2015.

rhonePrepare to be energized as we launch the conference with an inspiring opening plenary, “Care Enough to Change the World”  by Patrick Rhone, technical consultant, author, and creator of the Dash/Plus Productivity System, whose mission in writing is to make the world a better, friendlier, and stronger place.

Joining us for the Joint Plenary to kick-off the Management Symposium at the close of Service and Support is David Rendall, author of “The Freak Factor: Discovering Uniqueness by Flaunting Weaknesses.” David encourages us to embrace our uniqueness and actually leverage it as fuel to propel forward and reach for the sun to achieve our goals.  rendall_over

Register now to attend SIGUCCS 2015! We look forward to seeing you in St. Pete!

Visit the SIGUCCS 2015 Conference website for more information including program details, pre-conference seminars, travel tips, accommodations, and more!