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"SIGUCCS has been an invaluable source of knowledge, advice, motivation and friendship. I can't imagine my life without SIGUCCS; it has been the most important influence in my professional career."

- John Bucher, Former SIGUCCS Board member and chair, Penny Crane Award Recipient 2002

"I've made my most valuable professional connections through SIGUCCS, and some of my dearest friends are among my SIGUCCS colleagues."

- Linda J. Hutchison, Hall of Fame Inductee, 2003

Professional Development Resources

SIGUCCS Online community: Join the SIGUCCS Online Community to participate in forum discussions, start a blog, keep in touch with SIGUCCS members, keep posted on upcoming events and share information.

Mentoring: We are committed to developing IT Service and Support professionals. In the Fall 2012, we are starting a mentoring program to pair service professionals together for 1 year to learn and grow. We will pair professionals with individuals who work at similar institutions in similar jobs or who have similar development interests. The expectation is that mentors and mentees communicate once a month about professional development topics. The program proposal and outline is available in this PDF. If you are interested in being a mentor, mentee, or both, complete this form. This program runs from January through October. Applications are taken during November and pairings are done in December.

Workshops: Professional Development workshops are also offered in conjunction with the annual Management and Service and Support conference. Workshops are available for an additional fee to conference participants and other Service and Support professionals. Past workshops have included:

  • Implementing an Institutional Change Initiative ....Fast.... While Doing Our Day Jobs On A Budget presented by Theresa Hartnett, University of Memphis and her colleagues
  • Bare Bones Project Management Boot Camp for Service & Support Professionals by Bob Lewis, IT Catalysts, Inc.
  • Growing Leaders: The Emerging Leadership Lifecycle of an IT Student Employee: Fran Versace, Rochester Institute of Technology
  • Emerging Technologies for Engaged Leadership - Dr. Jennifer Sparrow, Director of Emerging Technologies and New Ventures, InnovationSpace, Virginia Tech
  • Turbo Charge Your Training - Gail Farally-Semerad, Widener University
  • Superstar Student Staff! - Karen McRitchie, Grinnell College

Women in IT listserv

Anyone interested in electronically discussing issues women in IT face and/or developing programs to encourage women to go into the IT profession is encouraged to join the Women in IT listserv, wit_bof@email.rutgers.edu. To subscribe, go to their website; note that you do not need to create any kind of password.

ACM Digital Library: SIGUCCS members have access to all papers published and presented during the Service and Support Conference portion of the annual conference through the ACM Digital Library, as well as to all papers presented at past Fall Conferences or User Service Conferences.

SIGUCCS Discussion Lists: SIGUCCS provides two e-mail discussion lists for ongoing communication and collaboration between people who are interested in discussing user services issues. You'll find that many schools have the same challenges and are willing to share best practices and ideas to help point you in the right direction.

SIGUCCS Webinars: Webinars are a great way to stay connected between conferences and experience some of the professional development opportunities that are provided through the SIGUCCS conferences. Our webinars are offered quarterly at no charge. Use this as an opportunity to participate as a team or individually.

Professional Organizations

Association for Computing Machinery (ACM) - ACM, the world's largest educational and scientific computing society, delivers resources that advance computing as a science and a profession. ACM provides the computing field's premier Digital Library and serves its members and the computing profession with leading-edge publications, conferences, and career resources. SIGUCCS SIGUCCS is one of 34 special interest groups of ACM. Professional Membership Benefits include full access to online books from Safari Books Online and Books 24x7, access to the Career & Job Center, powered by JobTarget and more.
http://www.acm.org/

EDUCAUSE - A nonprofit association whose mission is to advance higher education by promoting the intelligent use of information technology.
http://www.educause.edu/

ResNet - ResNet is a national organization dedicated to the advancement and research of residential networking technologies and living-learning environments within academic institutions.
http://resnetsymposium.org

Policies

The following policies have been adopted by the SIGUCCS Executive Committee: